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The Virtual Assistant Chamber of Commerce (VACOC) is an association committed to the interests, opportunities, and advancement of virtual assistants. Founder of VACOC, Danielle Keister, has to manage its 450 members, which are located in 12 different countries.
Keister often found herself "passing documents around" as opposed to collaborating on them with her team. She needed a clean and easy way to work on documents instead of letting them get lost in old email folders or unorganized archived files. Besides the issue with documents, Keister needed a way to manage and allow certain access to the different types of people she worked with. For example, if she is working with an attorney, she would need to organize which documents corresponded with whom, such as witnesses, experts, the opposing counsel, etc.
HyperOffice allowed Danielle to set up different groups and subgroups that pertained to particular types of information. A lawyer can login and view their case schedule, contact information for clients, and their tasks all in one central location. The biggest hit home for Danielle was the affordable cost of HyperOffice. Most virtual assistants cannot afford to set-up and maintain servers, and hire IT personnel. With a small budget, any virtual assistant can be capable of having shared documents, contact management, project management, scheduling, customer portals, high-end security, and more.