Customer Portal: Customer Extranet Features. Complete Customer Management Solutions


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Enhance Relationships with Unlimited Tailored Customer Extranet Portals

Are you tired of using endless emails and attachments to share and review documents (proposals, reports...etc) with your customers? Are you looking for a better way to check customer schedules, setup meetings, invite and notify attendees and manage your meetings? Tired of countless phone calls and messages to coordinate a meeting?

The Possibilities of Customer Extranet Portals

With portal customization you can create a unique profile for each of your customers. When customers login to your portal (extranet) they will have access to features and information that you want them to. Depending on what rights and permissions you have given them, they can see, change and manage the meetings and documents that you have set up for them.

They can setup a new meeting or change the agenda for an upcoming meeting. They have access to documents that are relevant to them and can collaborate on these documents with file locking, commenting, document versioning, auditing, file level permissions and more. Any HyperOffice feature and application can be turned on and off.

Be Seen as a True Customer Centric Organization

Spend less time on redundant customer management tasks and more time on getting new customers. Your customers will appreciate the professional, efficient and cutting edge infrastructure that you have setup. No more lost emails, wrong attachments, miscues, and dissatisfied customers.

Customer Portal Customization Features

You can manage your customer portal by choosing exactly which of your personal or group features (calendars, documents, contacts, email and more) they will have access to:

Shared Calendars - Decide if the customer will have access to a personal calendar. How about shared calendars? Will they have the ability to set up meetings and check other users' calendars within their portal?
Online Documents - Will they have access to personal and shared documents? What level of permission do they have for documents? Can they just review it or truly collaborate by making changes?

Online Contact Management - Will they have access to all of the contact management features within HyperOffice? Do you want them to only store shared contacts?
Professional Business Email - Do you want your customer to have emailing capability? Will they need to contact others within the portal?

Founded in 1998, HyperOffice is a market leader in cloud collaboration and communication software for small and medium sized businesses. We provide the most comprehensive suite of solutions developed over more than 12 years of understanding your growing business needs. HyperOffice's capabilities include customer portal & intranet software, online document management, online project management, shared calendars, contact management software, business email, Outlook sharing and synchronization, push email and mobile collaboration, online database software and web forms and much more - offered as an integrated, easy to use solution accessible over any web connected PC, Mac, or mobile device. HyperOffice is also a viable Microsoft Sharepoint alternative and Microsoft Exchange alternative for growing companies looking for the power of enterprise class messaging and collaboration - but without the associated costs and hassles.