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FAQs
Convenient and complete answers to the most common questions.
 

Please select a category for your question below.

Setup   Features   Support

Setup

General
Q. Can we provide customization services?
Q. How long does it take to set up?
Q. What do I do if my company size grows?
Q. Can we add the login portal to our website?
Q. Can we customize our desktop/homepage with our company logo?
Q. Do I need to download anything to run HyperOffice?
Q. Is any training required in order to start using HyperOffice.com?
A: No. HyperOffice's user-friendly design allows you to begin immediately. HyperOffice offers free online training and a comprehensive help tool. We also offer customized online and classroom training. Please contact your account representative for further information at 1-800-434-5136.

Q. Doesn't Microsoft Exchange provide similar groupware features?

Technical
Q. Do I have to buy any additional software or hardware to run this program?
Q. How do I get new HyperOffice features and upgrades?
Q. Does HyperOffice support Unix/Linux?
Q. Does HyperOffice support Mac?
Q. What are the hardware requirements to run HyperOffice? Will it work on a dial up connection?
Q. What is your up time at HyperOffice?
Q. How much storage do I get with HyperOffice?
Q. How often do you backup your data at HyperOffice?
Q. How reliable is HyperOffice?

Security
Q. Can we get back up disks of our stored data?
Q. If I'm on HyperOffice at an Internet cafe/library/public machine can someone go to the browser history and get into my account? Will the cookies that are stored be a security concern?
Q. Is my business data protected with HyperOffice?




 
 
 

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