Android
- Locate and tap the Settings icon (if unavailable, try Contacts / Menu / Accounts).
- Choose “Accounts & Sync Settings" then "Add account." Select "Exchange, Corporate or ActiveSync" as the kind of account to add.
- Enter an email address & a portal login password, and press Next. If prompted for a username, enter a full email address.
- On the Server Settings screen, if prompted for a server, enter the MobileSync server as provided by your service provider (e.g. hypersync.hyperoffice.com)
- If prompted for a domain, enter [emaildomain]\username
- Configure the account as desired:
- Select your desired Email checking frequency (Push recommended)
- Select Amount to Synchronize (how far back in time to sync)
- Select either, both or neither of the following 2 options
- Sync contacts
- Sync calendars
- Tap next, name the account (optional) and press Done
If these directions didn't apply due to some variation in the Android device's user interface, please see the resources listed below.
The directions written are for Android versions 2.2 and newer, specifically for the standard, unmodified version issued by Google. Please note that if the phone manufacturer or mobile network carrier has altered the device’s user interface, settings menus, or functionality related to ActiveSync, special directions might be required to set up the device. For instance, HTC puts its own user interface (UI) called Sense on many of its devices running Android; many of Motorola’s Android phones have the Motorblur UI; many Samsung Android phones feature the TouchWiz UI. Each of these user interfaces, and others like them, may alter the settings menus, and even the capabilities, of mobile devices—and standard MobileSync directions might not apply.**
**In such cases, if in the US, visit your carrier’s device page (major US carrier device pages listed below), navigate to your device, and search its manual for directions to set up an ActiveSync or Exchange account (ActiveSync is a Microsoft technology).
Verizon: http://support.vzw.com/clc/devices (Verizon has simulators)
If outside the US, mobile network carriers are less likely to have modified your device’s operating system and therefore we recommend consulting the phone’s manufacturer's website to find directions for setting up an ActiveSync or Exchange account.