From Manage Users, an administratior can create users to access the portal and modify a user's:
- account level
- password
- personal information
- workspace membership
- workspace permissions
- delete the user
An administrator can access Manage Users by selecting it from the username drop-down on the top right of the portal.
USER ACCOUNT ACCESS
Each user must have a "login" or username to access the portal. An administrator provides access to workspaces, modules and documents based on this login. If the portal is set up for mail, each login name serves as the prefix to each user's email address (e.g. the username john.smith has an email address of This email address is being protected from spambots. You need JavaScript enabled to view it.).
USER ACCOUNT LEVEL
Each user is created with a portal "account level." The user who creates the portal is known as the "account creator" and is assigned a Level 1 Administrator status. There are four account status: Level 1 Administrator, Level 2 Administrator, Level 3 Administrator and Basic Account. Their roles are as follows:
The Level 1 Administrator can:
- Add a user
- Change a user's account level to Level 2 administrator, Level 3 administrator or Basic account
- Administer all users in the portal:modify their password, login as the user, delete the user account or add/remove users to a workspace
- Create aliases
- Create workspaces
- Create default account email signatures
- Edit site properties
- View Storage Reporting
The Level 2 Administrator can:
- Add a user
- Change a user's account level to Level 3 administrator or Basic account
- Administer all users that report to him:modify their password, login as the user, delete the user account or add/remove users to a workspace
- Create workspaces
- Cannot create aliases
- Cannot set site properties
The Level 3 Administrator can:
- Add a user (Basic Account only)
- Administer all users that report to him:modify their password,delete the user account or add/remove users to a workspace
- Create workspaces
- Cannot login as the user
- Cannot create aliases
- Cannot set site properties
The postmaster user account is a courtesy account that is created when the portal is created. The postmaster can administer all users in the portal. It is the only user account that can assign a user a Level 1 Administrator. If an "account creator" of an account is removed, all workspaces that were created by that account will revert ownership to the postmaster user account.