Adding an IMAP Account on iOS (iPhone, iPad, iPod Touch)

To set up IMAP for an iPhone/iPad/iPod Touch, follow these steps:

1. On the iPhone home screen, tap Settings.
2. Tap Mail, Contacts, Calendars.
3. Tap Add Account and then tap Other.
   
   
   
   
4. Tap Add Mail Account.
   
   
   
   
5. Fill-in the following information:
   • Name: Name to be displayed on outgoing email
   • Email: Your full portal email address (This email address is being protected from spambots. You need JavaScript enabled to view it.)
   • Password: Password used to log into the portal
   • Description: Short description such as "work email." This is used for personal reference to identify the account on the phone.
     
     
     
     
6. Select IMAP.
7. Fill-in the following information for the incoming server:
   • Host Name: Ask your service provider (e.g. imap.hyperoffice.com)
   • Username: Your full portal email address (This email address is being protected from spambots. You need JavaScript enabled to view it.)
   • Password: Password used to log into the portal
     
     
     
     
8. Fill-in the following information for the outgoing server:
   • Host Name: Ask your service provider (e.g. smtp.hyperoffice.com)
   • Username: Your full portal email address (This email address is being protected from spambots. You need JavaScript enabled to view it.)
   • Password: Password used to log into the portal
     
     
     
     
9. Tap Save to finish.

Check Advanced settings by tapping Settings > [Mail Account] > Advanced. IMAP folder preferences can be changed here.

NOTE: If a message stating the iPhone could not connect using SSL, choose 'Yes' to try again without SSL. 

ADVANCED IMAP SETTINGS:

Mailbox Behaviors:
Drafts Mailbox: As desired
Sent Mailbox: As desired
Deleted Mailbox: As desired
Deleted Messages:
Remove: After one week

Incoming Settings:
Use SSL: Off
Authentication: Password
IMAP Path Prefix: /
Server Port: 143

Outgoing Settings:
Use SSL: Off
Authentication: Password
Server Port: 587