Adding an IMAP Account on Outlook 2010 & 2013

To set up IMAP for Microsoft Outlook 2010, follow these steps:

1. Open Outlook 2010.
2. Click on the File tab to access the Backstage view.
3. Click on Account Settings and Add and remove accounts or change existing connection settings.
4. In the Account Settings window click on the New button.
5. Select the Manually configure server settings or additional server types checkbox, click Next.
   
   
   
   
6. Select Internet E-Mail radio button, click Next.
   
   
   
   
7. Fill in all necessary fields to include the following information:
   
   
   
   
   • Your Name: Enter your name as you would like it to appear in the "From" field of outgoing messages.
   • Email Address: Enter your full email address (username@your_domain.com)
   • Incoming mail server (IMAP): Ask your service provider (e.g. imap.hyperoffice.com)
   • Outgoing mail server (SMTP): Ask your service provider (e.g. smtp.hyperoffice.com)
   • Login Information:
     • User Name: Enter your full email address
     • Password: Password used to log into the portal
   • Click on More Settings to complete account setup.
   • Select the Outgoing Server tab.
   • Select the "My outgoing server (SMTP) requires authentication' checkbox" 
     
     
     
     
   • Select Use same settings as my incoming mail server.
   • Do not check Log on using Secure Password Authentication (SPA)
8. Select the Advanced tab.
9. Verify Server Port Numbers:
   
   
   
   
   • Incoming Server (IMAP): 993
   • Use the following type of encrypted connection: SSL
   • Outgoing Server (SMTP): 465
   • Use the following type of encrypted connection: SSL
10. Click OK, then click Next to complete the IMAP setup.

To assign the Sent Items and Deleted Items folders in Outlook 2010:

1. Go to File -> Account Settings -> Account Settings… -> double-click on the IMAP account.
2. Click on More Settings…
3. Select the Sent Items tab.
4. Enable the option “Save sent items in the following folder on the server.”
5. Select the folder "Sent Items" to have Outlook save sent mail in the IMAP account.
6. Click on the Deleted Items tab.
7. Select the Trash folder.

In Outlook 2013, Microsoft removed the option to pick a Sent Items and Deleted Items folder. Sometimes Outlook detects the folders already set up in an account, sometimes it does not. If upgrading to Outlook 2013 from Outlook 2010 and folders have already been assigned, those settings typically migrate into Outlook 2013.