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IT Consulting
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Optistar Technology Consultants |
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Optistar Technology Consultants is an international IT consulting firm that serves small and medium-sized businesses with service and support for IT infrastructures. With offices in cities all over the nation such as New York City, Boston, and Richmond, virtual collaboration is the main form of communication within the company. |
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The Challenge |
Optistar Tech originally started using email, but have found that the information that gets passed along through email is too critical to not have any sort of security. Dealing with customers and providing IT support can get very technical and into a lot of detail, so making sure emails are sent out and received on time through a secure manner was the main priority for Optistar Tech. |
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The Solution |
Through extensive research and comparing products, Optistar Tech decided upon HyperOffice. Now, Optistar is using HyperOffice "as a knowledge base for network engineers and support desk staff", according to Mark Jordan. Besides using it internally between engineers and support staff, clients are also able to login to the portal in order to share information and files with support. |
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TowerStrides |
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TowerStrides, Inc. is a growing IT consulting firm targeting Fortune 1000 companies, telecom clients and the government sector. It was founded early in 2006 with 8 employees and is on track to double its growth by year's end. Its employees are in multiple locations throughout Virginia and also in Phoenix, AZ.
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Open Integrity Innovations |
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Open Integrity Innovations has set up a customer portal to keep clients abreast of information and services pertinent to their individual account. HyperOffice facilitates user-friendly customer portal creation and additional users can be purchased on an as needed basis. Since new accounts can be kept open for as little as one month, even having a short term customer portal can be cost effective. |
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Sincera Consulting |
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When Sincera Consulting needed a secure company intranet, they came to HyperOffice. Using HyperOffice's SSL encryption, their intra-company communications stay secure. Sincera has adopted HyperOffice as their company- wide organizational tool. Email, document sharing, and calendars have enabled Sincera to collaborate effectively among partners and employees. |
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Ridgewood Electric |
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Ridgewood Electric has successfully used HyperOffice as an alternative to Microsoft Exchange. Ridgewood Electric wanted to continue to use Outlook and share calendars and contacts company wide. The capital expenditure for an Exchange server was not cost effective for them. HyperOffice allows Ridgewood Electric to continue to use their Outlook organization system while using HyperOffice as their hosted server. This gives them the additional benefit of having thier workspaces easily available anywhere they have an internet connection. |
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