Usernames and passswords have their own unique policies and requirements.

Since usernames are also the "local" part of a business email, they must conform to be compatible with as many standards as possible.

Usernames

  • must be between 4 and 30 characters
  • support alphanumerics (uppercase/lowercase letters, numbers); special characters supported:
    • . (period)
    • - (hyphen)
    • _ (underscore)
  • must have an uppercase or lowercase letter as the first character

Passwords

  • must be between 5 and 20 characters
  • support alphanumerics (uppercase/lowercase letters, numbers)
  • support special characters EXCEPT backslash ("\")

NOTE:

First and Last Name fields have a maximum limit of 75 characters.