To set up IMAP on a BlackBerry, follow these steps:

  1. Swipe down from the homescreen and select Settings
  2. Scroll down and tap Accounts
  3. From the bottom menu tap Add Account
  4. From the bottom menu tap Advanced
  5. Tap the IMAP account type
  6. Enter your email address in the Username field
  7. Enter your email address in the Email Address field
  8. Enter your password in the Password field
  9. Enter your Service Provider's IMAP mail server (e.g. imap.hyperoffice.us) in the Server Address field
  10. Confirm that SSL is selected for Encryption and the Port is set to 993
  11. Enter your Service Provider's SMTP mail server (e.g. smtp.hyperoffice.us) in the SMTP Server Address field
  12. Confirm that SSL is selected for Encryption and the SMTP port is set to 465
  13. Modify the Sync Interval and Initial Retrieval Amount if desired
  14. Tap Done from the top right corner or Save from the bottom right corner

To set up email on an Android phone or tablet, follow these steps:

  1. From the Home screen, click Settings icon
  2. Select "Add account"
  3. Select IMAP

    Add an Account

  4. On the following screen, enter your full email address and password and click, "Manual Setup"

    Account Setup

  5. Select IMAP

    Account Type

  6. One the following screen, enter and verify the following information:

    Incoming Server

    • Username: Enter your entire email address
    • Password: Password used to log into your portal
    • Server: imap.securedurl.com or your Service Provider's IMAP mail server
    • Security Type: SSL/TLS
    • Port: 993
  7. Click Next
  8. On the following screen, enter and verify the following information:

    Outgoing Server

    • SMTP server: smtp.securedurl.com or your Service Provider's SMTP mail server
    • Security Type: SSL/TLS
    • Port: 465
    • Require sign in
    • Username: Your entire email address
    • Password: Password used to log into your portal
  9. Click Next
  10. The following screen are personal settings you can set at your own discretion.

*This article is based on Android 4.4.2

To set up email on Thunderbird:

  1. Click on Create a new account.
  2. On the "Welcome to Thunderbird" window, click on Skip this and use my existing email.



  3. On the following screen, enter the following information:



    • Your name: Enter the name you would like displayed for recipients
    • Email address: Enter your email address
    • Password: Password used to log into the portal
  4. Click Continue.
  5. On the next screen, click on Manual config.
  6. Configure your account as follows:



    • Incoming Server Hostname: imap.securedurl.com
    • Port: 993
    • SSL: SSL/TLS
    • Authentication: Normal password
    • Outgoing Server Hostname: smtp.securedurl.com
    • Port: 465
    • SSL: SSL/TLS
    • Authentication: Normal password
    • Username: Enter your email address
  7. Click Done to complete setup.

To set up your iPhone, iPad, or iPod Touch to receive mail, follow these steps

  1. On the device home screen, tap Settings, then tap Mail, Contacts, Calendars

  2. Tap "Add Account" and select Other as the type of account and then Add Mail Account.



  3. Enter your name as you would want it to appear on your outgoing email, your full email address, password, and a description of your own choosing to remember this email account.



  4. On this screen, enter:

    Incoming Mail Server: Enter imap.securedurl.com or the address provided by your Service Provider
    User Name: Your full email address
    Password: Password used to access your Portal
    Outgoing Mail Server: Enter smtp.securedurl.com or the address provided by your Service Provider
    User Name: Your full email address
    Password: Password used to access your Portal



  5. Tap "Next" at the top of your screen again and deselect "Notes".

NOTE: Unless you wish to delete all the existing contacts and calendars on your phone, select the "Keep on my iPhone" option when prompted. There may be duplicate contacts on the device as a contact can exist on the local "On My iPhone" account as well as in the newly created email account. Optionally, iOS can link contacts to display as a unified contact in the address book.

Upon successful configuration on the iOS device, email synchronization will begin automatically.

To set up email on Apple Mail, follow these simple steps:

  1. Launch Mail
  2. Click on the File menu and select Add Account...
  3. Select Select Other Mail Account...and click Continue
  4. Fill in the following information:
    • Full Name: This is what recipients will see as the sender
    • Email Address: Enter your full email address (username@your_domain.com)
    • Password: Password used to log into your portal



  5. Apple Mail will prompt you to configure your account manually - click Next
  6. On the next window, fill-in the following information, then click Next:
    • Account Type: IMAP
    • Mail Server: imap.securedurl.com
    • Username: Your full email address address
    • Password: Password used to log into your portal



  7. If you see the next window, fill in the following information, then click Next
    • Port: 993
    • Use SSL
    • Authentication: Password



  8. In the next window, fill in the following information, then click Create
    • Outgoing Mail Server: smtp.securedurl.com
    • Username: Your full email address
    • Password: Password used to log into your portal



NOTE: To map the server-hosted sent, deleted and junk mail folders to Apple Mail, read this Apple support article.

***Apple Mail does not support nested Inbox folders. To use Apple Mail, move any folders you have nested under the Inbox to the same level as the Inbox.***

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