Dedicated Training

Get personal, dedicated help with HyperOffice's administrator training.
Click on a package below to find out what type of training you need.

All sessions are $250 for 1 hour of training, with up to 3 attendees

Click on titles for more information.

New Administrator Training

Learn how to set up your portal for users and projects. Our trainers will guide you through the features and help you decide the best way to implement your portal.

After completing this course, you will be able to:

Understand the difference between portal and group administrators

Modify a user's password

Create and delete users

Create aliases

Create, modify and remove a group

Add and remove a user from a group

Modify a group's properties

Modify document folder permissions within a group

Customize a user's view of the portal or group

How to access online help, training videos and open a support ticket

To learn more about dedicated training sessions, contact Account Management at 866-264-0605 or at [email protected]

Site Publisher and Profile Creation

HyperOffice administrators learn how to navigate your users through the group information by customizing your group's homepage with images, links, and HyperOffice modules.

After completing this course, you will be able to:

Create and modify profiles to define the user log-in experience

Create a unique homepage with your images and information

Use the Site Publisher tools like menus, containers, HTML blocks, and modules.

Create page templates for re-use

To learn more about dedicated training sessions, contact Account Management at 866-264-0605 or at [email protected]

Getting Started with HyperBase

Learn how to setup HyperOffice's online database management solution. HyperBase brings the power of databases to your growing organization as a simple, user friendly solution. Import data or use easy-to-create web forms to collect data, organize it any way you like with simple clicks, and use a querying tool to draw insights.

After completing this course, you will be able to:

Create tables and forms from scratch

Import data into a table

Create forms, manually and automatically

Create table look-ups and views

Establish user access and permissions

To learn more about dedicated training sessions, contact Account Management at 866-264-0605 or at [email protected]

Setting up HyperShare and Microsoft Outlook Synchronization

Learn how to synchronize HyperOffice with your Microsoft Outlook client. We will also help you set up your Microsoft Outlook client to receive email via POP or IMAP protocols.

After completing this course, you will be able to:

Install and configure HyperShare

Set-up your Microsoft Outlook email account, POP or IMAP

Understand your HyperOffice Spam and Quarantine folders

Review POP accounts in HyperOffice

How to access online help, training videos and open a support ticket

To learn more about dedicated training sessions, contact Account Management at 866-264-0605 or at [email protected]

Consulting - Set-up

Jumpstart your portal with a professional touch. In this session, we will help you set-up your first groups and users. We will also create profiles for your users to create a customized navigation pane and primary groups.

This session has a prerequisite of "New Administrator Training"

To learn more about consulting and customization, contact Account Management at 866-264-0605 or at [email protected]

Consulting - HyperBase

Create a custom application for your business process. The HyperBase consulting session helps you identify business processes that may be applied to HyperBase and the best process to build the database. We even partially demonstrate the set-up process live.

This session has a prerequisite of "Getting Started with HyperBase" training

To learn more about consulting and customization, contact Account Management at 866-264-0605 or at [email protected]

Consulting - Site Publisher

Learn how to create custom branded group homepages. In this session, we will help get you started in building a custom layout and navigation structure for your groups. We will also review best practices for homepage design, so that your customization efforts are simplified and streamlined.

This session has a prerequisite of "Getting Started with HyperBase" training

To learn more about consulting and customization, contact Account Management at 866-264-0605 or at [email protected]

HyperOffice offers free online and phone support for all customers.

Phone Support

Free

Questions? Need help getting started? We offer free phone support for our customers.

Speak with a live support professional. Call 240.428.1700, Option 4, then 3.

Online Support

Free

We also offer online help with our ticketing system, knowledge base, videos, and more!

Configuration Wizard - Easy tool to guide you through your setup, step-by-step.

Online Help - Complete product documentation on how-to use HyperOffice.

Training - Library of 90 second videos with voice-over and visual illustrations

Knowledge Base - In depth instructions on advanced concepts.

Support - Open and track support tickets online.

Please call us on 866-264-0605 or email us at [email protected] for more information.

Cancellation Policy
If for any reason you need to cancel your training session, please contact [email protected] or phone 240.428.1700 option 4, option 3, no later than two days prior to your training session. This will give us a chance to fill your reserved session with another customer. Communication must be received in the form of a phone call or email in order to cancel your session. Cancellation is permitted without penalty two days prior to the training date.

Late Cancellation
No show or late cancellation usually makes it impossible to fill your session with another customer. Therefore, HyperOffice will forfeit your fee for "no show" or late cancellation.