Administration Levels

The different administration levels in a company account are the following:

The Postmaster can:

• Add a user

• Edit site properties

• Change account level to admin level 1, 2, 3 or basic

• Administer all users in the account: locate a user, login as a user, delete a user and add a user to a group.

• Set administration IPs

• Set Aliases

• Create a group

The Level 1 adminstrator can:

• Add a user

• Edit site Properties

• Change account level to admin level 2, 3 or basic (cannot set a user to admin level 1)

• Administer all users in the account: locate a user, login as a user, delete a user and add a user to a group.

• Set administration IPs

• Set aliases

• Create a group

The Level 2 adminstrator can:

• Add a user

• Cannot set site properties

• Change account level to admin level 3 or basic (cannot set a user to admin level 1 or 2)

• Administer all users that report to him or his reportees only: locate a user, login as a user, delete a user and add a user to a group.

• Cannot set administration IPs

• Cannot set aliases

• Create a group

The Level 3 adminstrator can:

• Add a user

• Cannot set site properties

• Change account level to basic (cannot set a user to admin level 1, 2 or 3)

• Administer all users that report to him or his reportees only: locate a user, cannot login as a user, delete a user and add a user to a group.

• Cannot set administration IPs

• Cannot set aliases

• Create a group

• The Basic account :

• Has no administration privileges

• Cannot create a group

Note: The postmaster and level 1 administrators can administer all users in the company account; however, the level 2 and 3 administrators can only administer the users that report to them. A user is set to report to an administrator through the Reports to field in the User Properties section of the administration console.
 

Usage Guidelines

In order to set a user's account level, follow these steps:

1. Launch the Administration console. Refer to the Launch the Administration Console topic for more information.

2. Click the User Administrator from the menu on top of the administrator console page.

3. Select the user to be modified from the All Existing Users section located at the bottom of the page.

4. Set the user's account level in the User Properties section.

5. Click the Commit Changes button

Note:  All the admin variables are set at login, for instance if a user changes his account level from admin level3 to basic, the changes will not take effect until the user logs out and logs back into the system