Management

Each company account created with HyperOffice includes a postmaster account. This account includes all the administrator information entered at sign up. The person who signed up for a trial account with HyperOffice will be set as the administrator and the postmaster of the company account.

Note: We do not charge for the postmaster account. This account cannot be deleted as it is used by our system for email processing. It is also the only account from which you can grant a user the level 1 administrator privilege. This account can be used as the ultimate administration account for your company portal with HyperOffice.

Note: The postmaster account uses the same password as the administrator account you registered at sign up; however, if you choose to change the administrator account password, the postmaster account will retain the original password.

Postmaster:

• Add a user

• Edit site properties

• Change account level to 'admin level 1, 2, 3 or basic'

• Administer all users in the account: locate a user, login as a user, delete a user and add a user to a group.

• Set administration IPs

• Set Aliases

• Create a group

Level 1 Administrator:

• Add a user

• Edit site Properties

• Change account level to 'admin level 2, 3 or basic' (cannot set a user to admin level 1)

• Administer all users in the account: locate a user, login as a user, delete a user and add a user to a group.

• Set administration IPs

• Set aliases

• Create a group

Level 2 Administrator:

• Add a user

• cannot set site properties

• Change account level to 'admin level 3 or basic'  (cannot set a user to admin level 1 or 2)

• Administer all users that report to him or his reportees only: locate a user, login as a user, delete a user and add a user to a group.

• Cannot set administration IPs

• Cannot set aliases

• Create a group

Level 3 Administrator:

• Add a user

• Cannot set site properties

• Change account level to 'basic'  (cannot set a user to admin level 1, 2 or 3)

• Administer all users that report to him or his reportees only: locate a user, cannot login as a user, delete a user and add a user to a group.

• Cannot set administration IPs

• Cannot set aliases

• Create a group

Basic account:

• Has no administration privileges

• Cannot create a group

Note: All the admin variables are set at login, for example, if a user changes his account level from admin level3 to basic, the changes will not take effect until the user logs out and logs back into the system.

We do not allow for a username to be changed; instead please create a new user account, copy all the data in the new account then delete the old one.

Note: Please note the only usernames you cannot delete are the postmaster account and the admin account you created at sign up.