IMAP Settings

Flag as ‘NOT SPAM’

To flag a sender/message as “NOT SPAM” you must log in to the web-based application and select this option. Microsoft Outlook also has its own junk folder called Junk E-mail.

Deleting Messages

Deleted messages in Outlook using IMAP will have a strike-through line through them and appear grayed-out. Deleted items will remain available to both Outlook and HyperOffice’s interface until you select the Purge Deleted Messages option from the Edit menu. This process is comparable to moving a file to the recycle bin, then emptying the recycle bin to delete it permanently. When you purge a deleted message it will be removed from both Outlook and the HyperOffice web application. Deleting an entire folder in Outlook or HyperOffice will delete the folder and all of its contents in both locations.

Moving Messages

To move a message, simply drag-and-drop the message from one folder to another. Alternatively, you can right-click a message in the header preview pane and select the Move to Folder… option from the pop-up menu. Moving an email in Outlook or HyperOffice will move the email in both locations.

Creating New Folders

To create a new message folder in Outlook, right-click the name of the directory under which you want your folder to appear, then select the New Folder… option. When a new folder is created in Outlook, it is automatically upload to the HyperOffice application. But if a new folder is created while using the HyperOffice application, you will need to subscribe to it in Outlook by following the steps in the preceding section.

Renaming Folders

Renaming an e-mail folder in Outlook will automatically rename the corresponding folder in the HyperOffice application. However, if a folder is renamed while using HyperOffice, Outlook considers it a new folder and you will need to subscribe to it following the steps in the preceding section.