When your scanned messages do not pass the virus scan and are found infected, they are automatically moved to the Quarantined folder. The Quarantined folder will give you access to the sender of the email, so you know exactly where the virus came from.
To view all of your messages in your Quarantined folder, click the Quarantined folder. The messages appear in your Quarantined view.
To delete the messages in your Quarantined folder, click on the Delete all Messages button on your mail toolbar.
To help you easily locate your messages, you can sort your email by clicking on the column heading you want to sort them by. Refer to the table below for more information:
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New |
You can sort your new and old messages. Simply click the New column heading to sort your new messages from your old messages. |
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From |
Click the From column heading to sort your messages in alphabetical order by your sender's email address. |
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Subject |
Click the Subject column heading to sort your messages in alphabetical order by the subject of the email. |
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Date |
Click the Date column heading to sort your messages in numerical order from the date the message was received. |
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Size |
Click the Size column heading to sort your messages in numerical order of the size of the message. |
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Click the Select All button to select all the messages in the selected folder for a particular action, such as Mark as Read, Flag, Unflag, or Delete (to delete all your messages at once). | |
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Click the Mark as Read button to mark any or all of the messages in the folder as being read . | |
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Click the Mark as Unread button to mark any or all of the messages in the folder as being unread. | |
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Click the Flag/Unflag button to place special emphasis on selected messages. | |
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Click the Delete button to move messages to the Trash folder. To permanently delete messages, you must delete them from the Trash folder. When deleting messages from the Trash folder, you can opt for a confirmation message to appear before the deletion occurs. You can activate this setting in Mail Preferences. For additional information, refer to the Mail Preferences topic in this help file. | |
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Use the Switch To button to move messages between folders. To move a message from one folder to another folder:
The message is moved to the new folder. | |
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Click the Advanced button to filter messages in the current folder. You can also use this button to change the view through the settings section. |