 | Consulting |
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Our experts have a deep
understanding of diverse SMB business and technological environments.
Our consultation services help you develop a roadmap to implement and
deploy HyperOffice such that it fits existing processes and maximizes
business goals. Broadly this will consist of the following: 
| Identify goals of deployment of collaboration technology
| | | Study your technological environment and that of your external partners
| | | Develop a deployment strategy such that it maximizes your existing processes, business goals and IT resources
| | | Lay out a solution design for your virtual office in terms of groups, permission levels, workflows etc
| | | Develop administration policies and controls
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| Training |
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We have multiple training programs tailored to the specific needs of our
users. They are conducted by our experts who have lead thousands of
sessions. You get in-depth training on HyperOffice product features,
learn best practices and get all your questions answered. Our training
sessions are conducted over the web and use latest multimedia and
eLearning tools like screen sharing, online presentations, video, etc.
Attendees can participate no matter where they are with just a web
connection and phone.
Dedicated Training These
are private training sessions for your
organization. Dedicated training sessions are tailored to meet your
unique needs. Needs are identified and custom course content developed
over a pre-training session. Public Training Public
training consists of online training sessions on specific HyperOffice
topics lead by our solutions expert. We have a training calendar which
lays out the public training schedule in advance. Attendees will get
in-depth training on specific features and questions will be answered.
The sessions will be shared.
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| Intranet/Extranet Customization |
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Our professional services
team help you create highly professional and tailored intranet and
extranet pages for internal groups or your clients or partners.
Intranet/Extranet packages range anywhere from 5 to 33 hours of
professional services.
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| Online Databases and Web forms |
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This service package gives users HyperBase, which adds fully
integrated online database and web form capabilities to their
HyperOffice portal, plus professional services of their choice –
consulting, training, implementation, or customization. Packages range
from 2 to 8 hours of services and product activation.
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| Portal Configuration and Deployment |
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Based on your requirements, HyperOffice experts will take on the role
of the system administrator for deployment of your collaboration portal
(does not include configuration and deployment of email). We will build
groups, add users, apply policy controls with permissions and profiles,
and do anything else you might need to get your solution ready to roll.
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| Setup and Support Packages |
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HyperOffice provides special packages for users who may want enhanced HyperOffice functionality, and support around that functionality. Our HyperShare series gives you HyperShare, our Outlook synchronization plugin; setup assistance for HyperShare; and HyperShare support. Our HyperMobile series gives you push email and mobile synchronization capabilities for nearly every major mobile device (iPhone, BlackBerry, Windows Mobile, Nokia, Android etc.), setup assistance for HyperMobile, and HyperMobile support. Our email archiving series gives you email archiving capabilities with your business email, setup assistance, and email archiving support. |
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the years, we have performed tens of thousands of migrations for
organizations looking to move to HyperOffice from on-premise email
systems like Microsoft Exchange, legacy document management systems
like Microsoft SharePoint, or legacy contact management systems like
Sage ACT!. We have handled anything from small migrations to enterprise
systems with thousands of email users to terabytes of documents. Our
migration services fall broadly under the following categories:  | Email Migration |
This
is for companies looking to migrate email to HyperOffice’s cloud based
email system from legacy email systems like Microsoft Exchange, IBM
Lotus Notes, or other third party systems. We have developed specialized
migration tools for common systems like Microsoft Exchange and IBM
Lotus Notes, and can also handle migrations from almost any mail systems
supporting the IMAP / POP3 mail protocols using manual and automated
procedures. Highlights are:
| Speed.
Our specialized migration tools for Microsoft Exchange and IBM Lotus
Notes ensure that your systems are up and running on the cloud in the
shortest possible time.
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| Zero downtime.
Our experts ensure that while we undertake email migration in the
background, email continuity is maintained, and users have uninterrupted
access to their email without any downtime or disruptions.
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| Replication.
The folder structure, email messages, configurations and attachments
are exactly replicated as your users move to the cloud from a legacy
system.
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| HyperOffice hosted email.
Your email systems are migrated to HyperOffice’s award winning cloud
based email system - one of the most well-known systems in the cloud
communication and collaboration market. | | | |
 | Document Migration |
HyperOffice has conducted thousands of document migrations involving
terabytes of data to our online document management system. Highlights
of our document migration services are:
| File-type Agnostic.
Data can be migrated to our online document management system no matter
what format your business information is in – doc, docx, xls, xlsx,
ppt, pptx, pdf, images such as jpg or png, audio, or other. |
| Mass migration. We are adept at migrating terabytes of data and can perform document migrations no matter how voluminous the data.
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| Replicate Folder Structure.
Our cloud based document management system is organized in a familiar
folder structure, and we can exactly replicate the folder structure of
your legacy document management system even if you have thousands of sub
folder levels. | | | |
| Contacts Migration
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HyperOffice
assists companies in migrating huge contact databases trapped in siloed
systems like Microsoft Excel and Sage ACT! to our online contact
management system. HyperOffice’s self service capabilities allow users
to import contacts from Microsoft’s products such as Excel and Outlook
or Comma Separated Value files (.csv) into HyperOffice themselves, but
the assisted option is ideal for companies with large volumes of data.
Our experts have extensive experience in securely migrating vast amounts
of data, even as end users continue to have uninterrupted access to
their data. |
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